Discontinued

Security & intruder alarm systems

The 4G Cloud Communicator is a plug-on module that allows a control unit to access the Eaton SecureConnect™ service over the internet using 4G and 2G mobile phone networks.

It enables access to our Installer cloud portal and end-user app without the need for the customer to have existing internet access in the premises.

In addition to having the fastest mobile data communication we have ever provided it also offers backup connection through the 2G network providing further redundancy all from one simple plug-on device.

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Overview Specifications Resources

Always connected - ethernet, 2G or 4G

Use the 4G Cloud Communicator to maintain a consistent connectivity to Eaton SecureConnect™. Configure the unit as a back-up to a wired Ethernet connection, no need to worry about power cuts or poor broadband connections. When active, it will always seek out the best possible mobile signal, by automatically switching between both 4G and 2G technology.

No cable? No problem with independent connectivity

No need to connect to a router, the 4G Cloud Communicator can provide full connectivity to Eaton SecureConnect™ without the need for a cabled connection. Ideal for temporary installations or premises without an internet connection such as rural areas.

Class-leading cyber protection against digital threats

Tested by Eaton’s Cyber-Security Centre of Excellence, the communicator is designed with security in its DNA, using class-leading protection against digital threats.

CSL INTEGRATION

Our latest innovation and partnership offering allows our customers to access Eaton's SecureConnect faster and benefit from secure connectivity through CSL's Gemini Global Platform.

Smart security in everyday applications

Underpinned by a market-leading level of encryption to protect against cyber-attacks, the i-on Compact and other Eaton SecureConnect™ enabled products allow installers to offer their customers the greater control and convenience of cloud-based security with the reassurance of enhanced resilience.

End-User App

Eaton's SecureConnect™ End-User App is a smart security management system that keeps people and property connected 24/7 from anywhere in the world.

Users are notified of alarm activity by notifications straight to their smart device, have the ability to set or unset their system remotely and receive visual verification of events instantly.

Discover the SecureConnect™ End-User app

Installer Cloud

Eaton's installation management portal for residential and commercial buildings enables remote monitoring, diagnostics and servicing of connected panels saving installers time and money.

Rather than having to visit a site to investigate a fault it can be identified remotely in a matter of seconds. Tested by Eaton's Cyber Security Centre of Excellence all data transmitted through the Cloud is fully encrypted.

Discover the SecureConnect™ Installer Cloud

SecureConnect™ enabled panels and devices

Eaton SecureConnect™ Installer Cloud is compatible with Eaton's i-on Generation 2 panels and comes at no extra cost. Meaning no matter the scale of the installation the Installer Cloud is always available. Eaton recommends to get the most out of SecureConnect™ to include cameras to unlock the full benefit of visual verification and push notifications.

Specifications

PRODUCT CODES

COM-DATA-4G

A plug-on module that allows a control unit to access the EatonSecureConnect™ service over the internet using 4G and 2G mobile phone networks.

TECHNICAL SPECIFICATIONS

Power supply:	12Vdc; 240mA (max. when active); 15mA quiescent.
Dimensions:	62 x 40 x 12mm (HxWxD)
Weight:	18g
Operating temperature:	-10°C to +55°C
Humidity:	0-93% non-condensing
Environmental:	Class II
4G capaability:	Tri-band LTE,1800MHz (B3), 900MHz (B8) and 800MHz (B20); Max power 25dBm
2G capability:	Dual-band GSM/GPRS/EDGE (900MHz and 1800MHz); Max power 2W
Antenna:	Built-in, and MMCX connector for external antenna
Intrusion standards:	EN 50131-10:2014; EN 50136-2:2013
ATS Class:	EN 50136-2 SP2
SIM card:	Micro SIM (3FF)
Mobile network:	Requires a data SIM card and network provider that supports 2G and 4G

Download Links

Looking for a manual?

Professional alarm installers can download engineering and installation guides for the Eaton SecureConnect™ 4G Cloud Communicator on our installer portal MyScantronic.

View Manual

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges.

Eaton SecureConnect™ 4G Cloud Communicator