Power Systems Services

Services

We provide services throughout Latin America to Eaton products, with trained and qualified professionals. In addition to technical qualification, we also carry out continuous safety training, so that field technicians can perform services safely for themselves and for the customer.

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Overview Services Resources Support

Full scope

We provide the complete solution for our customers by performing services and supplying Power Systems products.

Great experience

Eaton is the Latin America market leader in recloser sales, with extensive experience in the segment.

Manufacturer structure

As a manufacturer, Eaton has a professional structure to repair and test reclosers.

We make what matters work

Eaton offers peace of mind knowing that help is available when you need it, direct from your product manufacturer.

Start-up and Commissioning

Having the manufacturer by your side to check the correct equipment installation will always be the best option to ensure that there are no problems that could affect the operation and warranty of the products during energization.

Retrofit

Increase the reliability and performance of your recloser by replacing old components with updated, more efficient models. It is part of the products' useful life to update them with more efficient and technological models. With reclosers, we have the customer's installed base modernizing option by replacing key components, such as the system's protection relay.

Reclosers and Controls Technical Analysis

We diagnose product failures, identifying the need to replace parts and/or configurations necessary to solve the problem.

Trainings

We carry out configuration and operation training for our reclosers and controls.

Spare parts

With original parts and components available in our stock, we guarantee the replacement of your damaged equipment, maintaining its original performance and reliability.

Spare part kit

Aware of the importance of fast maintenance of your equipment, we have spare parts kits available so that they can be kept in your stock, so in case of repair need, the service can be speeded up, without new purchase order for specific parts.

Services and Solutions for Power Systems Automation

Services focused on the systems automation products and software.

Specifications

Start-up and Commissioning

Visual inspection – Infrastructure
Inspect cable connections (to be done by the cooperative/dealership)
Checking the control firmware
Control configuration and parameterization
Creation of protection and control logic
Carrying out operational tests
Release to the customer
Technical report issuance

Control Retrofit

Visual inspection of equipment
General analysis of electrical components state of conservation
Measurement of electrical parameters (resistances and capacities)
Replacement of necessary boards, components and connections
General cleaning of the equipment
Carrying out operational tests
Technical report issuance

Recloser Retrofit

Visual inspection of equipment
General analysis of electrical components state of conservation
Checking the vacuum bottles state of conservation and insulation
Measurement of electrical parameters (resistances and capacities)
Replacement of necessary boards, components and connections
General cleaning of the equipment
Carrying out operational tests
Technical report issuance

Technical Analysis of Reclosers and Controls

Visual inspection of equipment
General analysis of electrical components state of conservation
Checking the vacuum bottles state of conservation and insulation
Measurement of electrical parameters (resistances and capacities)
General cleaning of equipment
Carrying out operational tests
Issuance of a report indicating the parts required to resolve the failure

Configuration and parameterization

Visual inspection - Infrastructure
Checking the control firmware
Control configuration and parameterization
Creation of protection and control logic
Carrying out operational tests
Release to the customer
Technical report issuance

Reclosers Training

Form6 Control and NOVA Recloser - Configuration and Operation Training

Training objectives: Operation and configuration of the NOVA recloser and Form6 control.

Training Content

Form6

Front Panel Operation

NOVA recloser

Installation Tips
Manual operation

Proview

Adjustments and configurations
Overview Idea Workbench
Communication adjustments
DNP mapping adjustments

LBS Key – Configuration and Operation Training

Training objectives: LBS Switch Operation and Configuration.

Training Content

LBS key definition
Key characteristics
Control characteristics
Supervised protections
Applications
Installation and Operation
Control Parameterization
Software Detail

Download Links

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Technical support

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges.