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Purchasing an uninterruptible power supply (UPS) is an investment in your business or organization, providing peace of mind, reliability and improving your bottom line. Performing factory-recommended preventive UPS maintenance is critical for optimal performance and continued reliability, minimizing the risks of downtime and extending the life of your UPS. Eaton offers UPS service plans, battery and parts replacement services, and remote monitoring to help avoid future UPS failures.
“Their service and their relationship with their customers is their biggest value, absolutely, compared to the competitors that I've dealt with... the service organization of Eaton is one of their strongest points.”
Ray Parpart, Director of Data Center Strategy & Operations at University of Chicago
The service has definitely quickly deployed field technicians. At one of our sites, the temperature in the room was rising. Because we received a notification, we were able to get an engineer dispatched to the site to the HVAC problem. Had we not done that, we might have ended up with a UPS failure.
"By partnering with Eaton, we are able to maximize uptime for our customers. We have excellent equipment, plus great technicians providing all of the service and maintenance that we need. They are taking care of our units so our units take care of us."
Maintaining services with Eaton, you are able to manage risk of downtime and avoid finiancial costs of power disruption. $1000,000 is an average cost of downtime per research.
23 percent reported their sites being extremely critical with costs of more than $1 million per hour of downtime.
When you rely on an Eaton service plan, rest assured that every factory-trained field technician carries $100,000 value of field inventory.
