Eaton UPS services

Eaton disaster response services

Significant events like hurricanes, floods and explosions can cause facilities to experience enormous loss of property, production and revenue. At Eaton, we know that in the aftermath of such an event, it is essential for facilities to have a recovery plan and the necessary support to ensure that the business can return to production in a rapid and safe manner.

At the time of natural disasters such as hurricanes, floods, etc., we at Eaton have the ability to quickly mobilize our seasoned service providers so we can respond to customers’ needs and get them back online safely and expeditiously.

Eaton field technicians work continuously with customers to get their businesses running again. They’re seasoned experts who can help restore backup power systems quickly and safely.

Eaton's expertise of building a proactive and comprehensive disaster response program will help you achieve your uptime goals and save your operations from financial loss.

We are here for you 24/7

1-800-843-9433

Contact a disaster response service expert

Eaton’s service offerings for disaster events

Eaton factory-trained field technicians
First responder and operational training available
Proactive response planning
Thermographic inspection
Remote monitoring services
Load bank testing
UPS upgrades (kVA, Energy Saver System, firmware)
Eaton replacement batteries
Multi-vendor services (support for other manufacturers’ products, too)
Preventive maintenance and support services
Factory-certified replacement parts
Startup and commissioning
Alliances and partnerships with other vendors for all expected needs

Are you covered in case of loss?

At Eaton, we demonstrate commitment to strong, lasting customer relationships through our technical expertise and expansive support network.

PREPAREDNESS AND READINESS

Team – Immediate identification of experienced personnel who will support this crisis
Plan/procedures – Define the procedures necessary and assemble into a comprehensive recovery plan
Equipment – Purchase, maintain and stage the equipment needed to handle a variety of large or small project recovery-type switchgear work
Living – Stage travel trailers (if necessary) and develop contingency plans for living accommodations
Communications – Identify and procure the most cost-effective means for satellite communications and networking

PLANNING AND EXECUTION

Strategically located service engineers on call 24/7
Response teams mobilize quickly to restore operations
Site surveys and disaster recover planning (DRP)
Significant refurbishment and repair capabilities
Single point of contact to coordinate activities and mitigate project risks

PROJECT MANAGEMENT

Immediate restoration
Cost control
Performance management

EQUIPMENT RETROFIT, RECONDITIONING AND/OR REPLACEMENT

Installation
Startup
Integration

FAILURE PREVENTION AND SOLUTIONS

Predictive maintenance services
Remote monitoring services

EQUIPMENT ONSITE

Tools/test equipment – System and component evaluations
Materials – Equipment recondition and/or replacement
Temporary power/generators
Rental equipment – Trucks, trailers, load banks, lifts
Electrical components and complete assemblies, as required

Helpful resources

Best practices during disaster

Disaster line-card

NEMAs guidelines for handling water damaged

Choosing the right service plan

What's your Disaster Readiness Score?

It's not a matter of IF an IT disaster will strike, it's WHEN. Do you have the right disaster recovery technologies and processes in place to get back up and running after the worst happens?

Take the quiz to find out

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges.