Consumer portal

Advanced metering infrastructure

Eaton’s Yukon consumer portal is a dynamic, web-based platform that enables utilities and their customers to better manage end-use demand and consumption.

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Overview Technical Resources Support

Intuitive design

User-friendly experience

Rate & billing analysis tools

Engage customers

Educate & empower customers

Improve customer satisfaction

Core features

Mobile-optimized
Social media integration
Navigation and tutorial overlays
End-user customizable widgets to select from
Supports presentment of electric, water and natural gas information
Presents data both in usage/demand units and dollars
Built-in comparison tools and weather overlays
Energy markers to track home/business efficiency improvements
Administrative dashboards and customer service tools
Optional bill presentment and bill payment add-on modules
Supports prepaid metering via optional pre-pay module
Fully hosted application for easy and secure implementation

Consumer engagement

Designed to empower and educate consumers about moderating their electric, gas and water usage, the portal also provides access to smart data on consumption trends, allowing customers to analyze rate and billing options, modify behaviors and realize energy and water savings. It's the engaging, intelligent connection that transforms metering data into insights for action.

Enables innovative incentives

The portal delivers data needed to create incentives such as rate and rebate offers, achieve energy efficiency goals by lowering peak demand, provide verifiable usage/consumption savings, unlock powerful dynamic pricing rewards and enhance consumer programs through targeted marketing and value-added services.

Save time and money with Eaton's innovative AMI and DR solutions

Eaton offers a flexible platform that allows utilities to evolve with changing technology, while maintaining control of capital spending and budgets. Our solution is forward and backward compatible, giving you the capacity for future expansion. Implementing our innovative AMI metering and Demand Response solutions does not require across-the-board equipment replacement and configuration, saving you time and money.

Specifications

Details

CUSTOMER SERVICE TOOLS	Provides insight into billing, weather events, outage alerts and energy/water consumption Customers can analyze which rates or programs may be best for them based on their historical energy profile via easy-to-understand comparisons
USER-FRIENDLY INTERFACE	Consumers can easily diagnose and correct wasteful usage patterns, set goals to reduce consumption, monitor progress and track results, and receive timely updates for service changes
ADMINISTRATIVE TOOLS	Dashboards to track user registrations, user logins, property profile completions, utility-wide usage information, and tools for customer service representatives to actively assist portal users
OPTIONAL MODULES	Bill presentment Bill payment Outage messaging Pre-pay module
SUPPORT OF THIRD-PARTY CONSUMER PORTALS	It should be noted that Eaton's Yukon ODMS and AMI/Smart Grid solutions support integration with consumer portals of other vendors as well, including numerous CIS providers. Contact Eaton for additional information

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Learn about the fundamentals of Advanced Metering Infrastructure (AMI)

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Phone support

800-815-2258

Support email

Pre-sale support email

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges.