Go back to the main troubleshooting protective relays page.
For additional support
For additional manufacturer technical support, please contact 1-800-809-2772, option 4, then option 1 or use the email address, MRsupport@eaton.com.
Problem or maloperation in… |
Problem description |
Corrective action |
Transfer of device parameters from one protection device to another of the same type (e.g. EDR-5000). | You have configured the parameters of a ESeries device. Now you want to transfer these parameters to another relay. This is possible, if both relays are of the same type, e.g. EDR-5000. | Download the device parameters with PowerPort-E from the first relay. Save them into a file. Now reopen this file with PowerPort-E. Adapt the settings to the order code of the second device <Edit/Modify Device Configuration (Typecode)...>. Select <Apply>. By this the existing parameter file is being converted to the format of the second device. Now there may be implausible parameters. They are marked with a question mark. These are not valid for this device type. Please adapt the values of these implausible parameters. Afterward you can transfer the parameter settings to the second device. |
Go back to the main troubleshooting protective relays page.
For additional manufacturer technical support, please contact 1-800-809-2772, option 4, then option 1 or use the email address, MRsupport@eaton.com.
Protective relays
Motor relay
Protective relays
Distribution relay
Protective relays
Generator relay
Protective relays
Transformer relay
Protective relays
Bus differential relay